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Treating different customers differently

written by anonymous on 07-11-2007. no reactions yet.
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"If you’re going to be obsessed with delighting customers, it’s a lot more efficient to focus on customers that are able to be delighted."

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† The views expressed are the views of a semi-autonomous individual and not necessarily those of
HRH MT, Neal, Paul, HRH The Queen, Naked New York LLC, Naked Group, LTD., our clients, our friends, or our client's friends.